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Privacy Policy

Effective Date: 15/10/2025

At Culture Hamper Co, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Who We Are

Email: info@culturehamperco.com
Website: [www.culturehamperco.com]
(“we”, “us”, or “our”)

2. What Information We Collect

We may collect the following types of personal information:

🛒 When You Place an Order:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

🌐 When You Use Our Website:

  • IP address

  • Browser type and device

  • Cookies and usage data

  • Referral source (e.g., social media, search engine)

3. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Send order confirmations and tracking updates

  • Respond to your inquiries or customer support requests

  • Improve website functionality and customer experience

  • Send marketing emails (only if you've opted in)

  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Marketing & Communications

If you subscribe to our newsletter, we may send you occasional updates, promotions, or cultural content. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

5. Cookies

Our website uses cookies to enhance your browsing experience and understand how visitors use our site.

You can choose to disable cookies in your browser settings. However, some parts of the website may not function properly without them.

6. Third-Party Services

We may share limited information with trusted third-party services for:

  • Payment processing (e.g., Stripe, PayPal)

  • Order fulfilment and shipping

  • Email communication (e.g., Mailchimp or similar)

  • Analytics (e.g., Google Analytics)

These providers only have access to the data necessary to perform their services and are obligated to protect your data.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil your order

  • Meet legal and accounting obligations

  • Provide customer support

You can request deletion of your data at any time (see Section 9).

8. How We Protect Your Information

We implement appropriate security measures — including encryption and secure servers — to protect your data from unauthorised access, alteration, or disclosure.

9. Your Rights (Under GDPR)

If you're in the UK or EU, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing or request data portability

📧 To make a request, contact us at info@culturehamperco.com

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

📧 Email: info@culturehamperco.com

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