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Terms & Conditions

Effective Date: 15/10/2025

Welcome to Culture Hamper Co! These Terms & Conditions ("Terms") govern your use of our website and the purchase of our cultural hampers. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

Culture Hamper Co is a curated food hamper business delivering non-perishable cultural snack boxes inspired by Spanish, Italian, French, Argentinian, British, Asian, and mixed global cuisines.

Website: [www.culturehamperco.com]
Email: info@culturehamperco.com

2. Eligibility

To purchase from our website, you must:

  • Be at least 18 years old, or have the involvement of a parent or guardian

  • Provide accurate and complete shipping and payment information

3. Product Information

We make every effort to display our hampers and their contents as accurately as possible. However:

  • Contents may vary slightly due to availability

  • Allergen information is provided, but it is the buyer’s responsibility to review ingredients carefully

If you have dietary restrictions or allergies, please contact us before ordering.

4. Pricing & Payment

All prices are listed in currency GBP and include applicable taxes unless stated otherwise. We accept payment via secure third-party payment providers. Your order is only confirmed once full payment is received.

5. Shipping & Delivery

  • We aim to ship all orders within 2–3 business days

  • Delivery times may vary depending on location and courier

  • We are not responsible for delays caused by couriers or customs (for international orders)

Please ensure your shipping address is correct — we cannot guarantee redelivery for incorrect addresses.

6. Refunds & Returns

We only offer refunds or replacements for:

  • Damaged items

  • Incorrect items sent

See our Refunds & Returns Policy for full details.

We do not offer refunds for:

  • Change of mind

  • Taste preferences

  • Delivery delays outside our control

7. Promotions & Discounts

Promotions, discount codes, and offers cannot be combined unless explicitly stated. We reserve the right to cancel or modify offers at any time without notice.

8. Intellectual Property

All content on this site — including text, images, logos, and designs — is the property of Culture Hamper Co and protected by copyright laws. You may not use or reproduce our content without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Culture Hamper Co is not liable for:

  • Any indirect, incidental, or consequential damages

  • Health issues resulting from undisclosed allergies or food sensitivities

  • Losses due to courier errors or delays

Our maximum liability is limited to the total value of your order.

10. Privacy

We respect your privacy. Your personal information is used only for order fulfillment and customer support. See our Privacy Policy for more details.

11. Governing Law

These Terms are governed by the laws of United Kingdom. Any disputes will be handled in the courts of [Your Jurisdiction].

12. Changes to These Terms

We may update these Terms occasionally. Please review this page regularly. Your continued use of our site after changes are posted means you accept the revised Terms.

13. Contact Us

Questions? We’re here to help.
📧 Email: info@culturehamperco.com

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